Overview
Access the ELEV8 guest guide to provide guests with important information and streamline communication.
Accessing the Guest Guide
Go to the Reservations tab.
Find the specific guest reservation.
Click the More icon (three dots).
Scroll to the bottom of the expanded details.
Click the View Guest Guide button.
You can copy the link to share it directly with the guest.
Sharing the Guest Guide
Share the guide link 24 hours before check-in and encourage check-in through the guide.
Regularly update upsells, Wi-Fi, and house rules.
Guest Guide Features
The ELEV8 guest guide offers several features to enhance the guest experience. Here's what guests can do using the guide.
Check-in and check-out: Guests can manage their check-in and check-out processes directly from the guide.
Purchase upsells: Options such as early check-in, late check-out, or special amenities can be bought through the guide.
View Wi-Fi credentials: Guests can find the network name and password for internet access.
Generate invoices: Invoices for reservations can be created and downloaded as needed.
Access listing details: Guests can see the property address, local weather, and check-in/check-out times.
Read house rules: Essential information like house rules and notes is available in the 'Good to Know' section.
These features aim to make the stay smoother and ensure all necessary information is easy to find.