Get Started

ELEV8 User Guide

The screenshot displays the 'Tasks' section of the ELEV8 application, which is part of the 'Getting Started' feature for generating articles. The interface shows a navigation menu on the left with options such as Dashboard, Reservations, Listings, Orders, Stripe, Upsells, Cleaning, Tasks, Users, and Settings. The 'Tasks' option is highlighted, indicating the current view. The main area of the screen is divided into tabs labeled Ongoing, Periodic, and Completed, with the 'Periodic' tab selected. Below, there is a table titled 'Tasks (0)' with columns for Task, Assignee, Listing, Priority, Status, and Scheduled Time, currently displaying 'Currently no task'. A '+ Create Task' button is located at the top right of the table. The top right corner of the screen shows user interface elements including a notification bell, help icon, and user profile labeled 'Admin'.

Creating Tasks

The screenshot displays the 'Manage Resources' pop-up window within the ELEV8 platform, which allows users to select what information the AI can access directly. The pop-up includes options under 'PMS Integration' with checkboxes for 'PMS property details', 'Property availability and pricing', 'Guest and reservation data', and 'Past conversations', all of which are checked. There is an option to edit these selections indicated by a pencil icon next to each. Below, 'Property Documents' shows '(No document uploaded)'. At the bottom of the pop-up, there are 'Cancel' and 'Save' buttons, with 'Cancel' on the left and 'Save' on the right. The background shows the 'Knowledge Base' section with tabs like 'Info', 'Smart Lock', 'Elev8 AI', and others. The sidebar on the left includes navigation options such as 'Dashboard', 'Reservations', 'Listings', 'Orders', 'Stripe', 'Upsells', 'Cleaning', 'Tasks', 'Users', and 'Settings'. The top right corner has user profile and notification icons.

Integrate ELEV8 AI

Getting Started

The ELEV8 login screen is divided into two sections. On the left, the login form includes a logo and tagline at the top, followed by two tabs labeled 'Sign In' and 'Sign Up'. The 'Sign In' tab is highlighted. Below are fields for 'Email Address' and 'Password', each with placeholder text prompting the user to enter their credentials. A password visibility toggle icon is present in the password field. A prominent yellow 'Sign in' button is located below the fields, and a 'Forgot password?' link is positioned beneath the button. The bottom left corner displays 'PT. Elevate Property Management'. On the right side, there is an image of a scenic landscape featuring a pagoda and a person in a boat on a lake.

Login

The ELEV8 signup screen is designed for new users to create an account. It features a clean layout with a left section for input fields and a right section displaying an image. The left side includes a toggle option between 'Sign In' and 'Sign Up', with 'Sign Up' currently selected. Below are fields for 'Name', 'Email Address', and 'Password', each with placeholder text guiding the user on what to enter. The password field includes a visibility toggle icon. A note below the password field specifies the requirements: at least 8 characters, 1 uppercase letter, 1 number, and 1 special character. There is a checkbox for agreeing to the 'terms and condition', with a link to the terms. The 'Sign up' button is prominently displayed in yellow below the checkbox. The bottom left corner credits PT. Elevate Property Management. The right side of the screen features an image of a scenic landscape with a temple and a person in a boat, adding a visual appeal to the signup process.

Signup

The ELEV8 login screen is designed for user authentication, featuring a clean and simple layout. On the left side, the ELEV8 logo is displayed at the top with the tagline 'your key to seamless hospitality.' Below, there are two tabs: 'Sign In' and 'Sign Up,' with 'Sign In' currently selected. The form includes fields for 'Email Address' and 'Password,' each with placeholder text prompting the user to enter their credentials. A password visibility toggle icon is present next to the password field. Below the fields, a prominent yellow 'Sign in' button is centered for user action. A 'Forgot password?' link is located beneath the sign-in button for password recovery. The bottom left corner displays 'PT. Elevate Property Management.' On the right side, a scenic image of a traditional pagoda and a person in a colorful boat on a lake is shown, adding a visual appeal to the interface.

Reset Password

The screenshot displays a pricing selection page for ELEV8, a property management service. On the left, there is a progress indicator showing three steps: 'Complete Your Profile' (checked), 'Select Plan' (current step), and 'Review & Confirm' (upcoming step). The main section on the right presents three plan options for property businesses: Basic plan, Pro plan, and Enterprise plan. Each plan includes a description of the booking stock limit and the price per booking. The Basic plan allows up to 50 bookings at $8.9 per booking, the Pro plan allows up to 250 bookings at $7.9 per booking, and the Enterprise plan allows up to 1000 bookings at $6.2 per booking. Each plan has a yellow 'Choose' button below it, labeled 'Choose Basic', 'Choose Pro', and 'Choose Enterprise' respectively. The page encourages users to select a plan that fits their booking needs, emphasizing no hidden fees and seamless property management.

Onboarding

Pricing Plans

The Basic

The screenshot displays the 'Reservations' section of the ELEV8 platform, which is part of the main navigation menu on the left. The menu includes options like Dashboard, Listings, Orders, Stripe, Upsells, Cleaning, Tasks, Users, and Settings. The Reservations section is highlighted, indicating it is the current view. The main content area shows a table with tabs for 'Ongoing', 'Previous', and 'Cancelled' reservations. The 'Ongoing' tab is active, displaying a list of guests with columns for Guest name, Booked at date, Staying at location with From/To date-time, Status, Stripe Payment, Total Orders, and a Chat option. Each row provides details for individual reservations, with status indicators in red for 'Unverified' and green for 'Verified'. The Stripe Payment and Total Orders columns show numeric values, and the Chat column includes a button labeled 'Chat'. A search bar is located at the top right of the table for filtering reservations. The user profile and notification icons are at the top right corner of the screen.

View Reservations

Manage Reservation Access Codes

Modify Reservation Times

The screenshot displays the 'Reservations' section of the ELEV8 platform, focusing on ongoing reservations. The interface includes a sidebar on the left with navigation options such as Dashboard, Reservations, Listings, Orders, Stripe, Upsells, Cleaning, Tasks, Users, and Settings. The main content area shows a table listing guests with columns for Guest name, Booked at date, Staying at location with From/To date-time, Status, Stripe Payment, Total Orders, and Chat with us. Each row represents a reservation with details like the guest's name, booking and stay dates, and status, which can be 'Verified' or 'Unverified'. The Stripe Payment and Total Orders columns show numerical values, and there is a 'Chat' button for each guest. A search bar is located at the top right of the table for filtering reservations. The user interface also includes a profile icon and notification bell at the top right corner.

Manage Transaction

The screenshot displays the ELEV8 platform's Reservations page, which is part of the Main menu. The left sidebar includes navigation options such as Dashboard, Reservations, Listings, Orders, Stripe, Upsells, Cleaning, Tasks, Users, and Settings. The main section shows a list of ongoing reservations with columns for Guest, Booked at, Staying at - From/To date-time, and Status. Each reservation entry includes details like guest name, booking date, stay location, and status, which can be 'Verified' or 'Unverified'. On the right side, there is a chat interface for communicating with Brayden Trounson, showing reservation details, a sentiment indicator marked as 'Negative', and options to type a message or generate a response using the 'Generate' button. The 'Send' button is located next to the message input field. The chat feature is enabled with a toggle switch labeled 'Enable Elev8 AI'.

Communicate with Guests

Reservation

View Listings

{UI screenshot display: The user is on the Listings page, and has entered "test" into the search bar. The page displays a single listing, "The R Test Apartment".; UI elements: Main UI elements:
- "Dashboard": visible
- "Reservations": visible
- "Listings": visible, active
- "Orders": visible
- "Stripe Payment": visible
- "Upsells": visible
- "Extras": visible
- "Cleanings": visible
- "Tasks": visible
- "Users": visible
- "Branding": visible
- "Activities": visible
- "Attendances": visible
- "Settings": visible
- "PMS": visible, active
- "Manual": visible
- "Listings (1)": visible
- "Status": visible
- "Listing": visible
- "The R Test Apartment": visible
- "Import new listings..": visible
- "test": visible
- "Elev8 Al Status": visible
- "Check In/Out Steps": visible
- "User Incharge": visible
- "Upsell Assigned": visible
- "Cleaning": visible
- "RESPONDING": visible
- "2": visible
- "1": visible
- "✔Cleaning": visible}

Edit Listing Name

Generate Listing QR Code

The screenshot displays the 'Listings' page of the ELEV8 platform, which is part of the 'Generating Article' topic. The page lists various properties with columns for Status, Listing, Elev8 AI Status, Check In/Out Steps, User Incharge, Upsell Assigned, and Cleaning. Each row represents a property with a toggle switch for status, a property ID and name, a green dot indicating AI status as 'RESPONDING', icons for check-in/out steps, user in charge, and upsell assigned, all showing numerical values. The 'Cleaning' column has a clickable 'Cleaning' link. The left sidebar includes navigation options such as Dashboard, Reservations, Listings, Orders, Upsells, Cleaning, Tasks, Users, and Settings. A search bar is located at the top right, and user profile options are available in the top right corner.

Setting Verification

Connecting Smart Lock

Manage Smart Lock

Locking and Unlocking

The screenshot shows the 'Add new access code' interface for ELEV8, specifically for 'Jane's Lock Front Door'. It includes a field labeled 'Code Title' with the text 'Guest Code' entered, and a field labeled 'Enter the Code (PIN)' with '1111' entered, indicating a 4-6 digit numeric code requirement. There is a 'Generate Code' button next to the PIN field for automatic code generation. Below, there is an option to set 'Start/end times' with fields for 'Start' and 'End' dates and times, each with an edit icon. At the bottom, there are 'Cancel' and 'Add' buttons, with 'Add' highlighted in yellow. The left sidebar contains navigation options such as Dashboard, Reservations, Listings, Orders, Stripe Payment, Upsells, and more. The top right corner shows a toggle to 'Enable Elev8 AI' and a 'Schedule Elev8 AI' button.

Managing Access Codes

Smart Lock

Managing Check-in Steps

Managing Check-out Steps

Assign Upsells

The screenshot displays the 'Files' section of the ELEV8 platform under the 'Listings' feature. The main navigation menu is on the left, featuring options like Dashboard, Reservations, Listings, Orders, Stripe Payment, Upsells, and Extras including Cleaning, Tasks, Users, Branding, and Settings. The top bar shows the account name 'Account Testing' with icons for notifications and help. The central area shows a header 'Modern Retreat Just Outside The City' with tabs for Info, Smart Lock, Elev8 AI, Good to Know, Invoice, and Files, with the 'Files' tab selected. There is a toggle to enable Elev8 AI and a button to schedule it. Below, there is a search bar to search files and a yellow '+ Add File' button. A table lists files with columns for 'File name', 'Title/Internal note', and 'Action'. Each file entry includes the file name, uploader, upload date, and time, with options to view or delete the file. The bottom shows pagination controls with records per page and current page details.

Adding Files

The screenshot displays the ELEV8 platform interface, specifically within the 'Listings' section. The main navigation menu is on the left, featuring options like Dashboard, Reservations, Listings, Orders, Stripe Payment, Upsells, Cleaning, Tasks, Users, Branding, and Settings. The central area shows a header titled 'Modern Retreat Just Outside The City' with a toggle to enable 'Elev8 AI' and a button to 'Schedule Elev8 AI'. Below, there are tabs labeled Info, Smart Lock, Elev8 AI, Good to Know, Invoice, and Files. The 'Elev8 AI' tab is active. There are two buttons: 'Import from...' and '+ Add New', both located below the tabs. A content card is displayed with an image of a coffee cup and a title 'How to use coffee machine', followed by placeholder text. A menu icon with three dots is present on the card for additional options.

Good to Know

Cleaning Checklist

Invoices

Manage Tag Listings

Delete Listing

Listings

The ELEV8 AI screen is designed for providing property information. It features a navigation menu on the left with options such as Dashboard, Reservations, Listings, Orders, Stripe Payment, and more. The main section displays the 'Knowledge Base' under the 'ELEV8 AI' tab, which is part of a property titled 'Modern Retreat Just Outside The City'. Users can enable or schedule ELEV8 AI using toggles at the top right. The Knowledge Base section includes 'Property Integration' with checkmarks indicating completed items like Property details, Property availability and pricing, Guest and reservation data, and Past conversations. Below, 'Property Documents' lists uploaded files with options to 'Choose File' and 'Upload'. A table shows uploaded documents with actions to view or delete. At the bottom, buttons for 'Auto-fill Property Details' and 'Copy data from Listing' are available. A 'Test Elev8 AI' button is located at the bottom right.

Providing Property Information

The screenshot displays the ELEV8 platform interface focused on building Standard Operating Procedures (SOPs) under the ELEV8 AI feature. The main navigation menu on the left includes options such as Dashboard, Reservations, Listings, Orders, Stripe Payment, Upsells, Cleaning, Tasks, Users, Branding, and Settings. The central area shows a breadcrumb navigation path 'Modern Retreat Just Outside The City > ELEV8 AI'. The page is titled 'SOPs' with a note indicating that more details improve AI service. It includes sections for 'Check-In & Check-Out' with editable fields for handling missing backup keys, parking-related issues, early check-in requests, and late check-out requests. Each section provides example text and an edit icon. At the top right, there is a toggle to 'Enable Elev8 AI' and a button to 'Schedule Elev8 AI'. A 'Test Elev8 AI' button is located at the bottom right.

Building Standard Operating Procedures

Scheduling ELEV8 AI

The screenshot displays the ELEV8 platform's interface for managing property details using the ELEV8 AI feature. The main navigation menu on the left includes options such as Dashboard, Reservations, Listings, Orders, Stripe Payment, Upsells, Cleaning, Tasks, Users, Branding, and Settings. The top bar shows the property name 'Modern Retreat Just Outside The City' and options to enable or schedule ELEV8 AI. The central section is titled 'Knowledge Base' and includes a 'Resource' tab with sections for Property Integration and Property Documents. Property Integration shows checkmarks for Property details, Property availability and pricing, Guest and reservation data, and Past conversations (last 6 months). The Property Documents section allows users to upload files with a 'Choose File' button and an 'Upload' button. Below, there is a list of uploaded documents with options to view or delete them. At the bottom, there are buttons for 'Auto-fill Property Details' and 'Copy data from Listing', along with a 'Test Elev8 AI' button in the lower right corner.

Testing ELEV8 AI

ELEV8 AI

The screenshot displays the 'Finished' tab under the 'Cleaning' section of the ELEV8 platform. The main navigation menu is on the left, featuring options like Dashboard, Reservations, Listings, Orders, Stripe Payment, Upsells, Cleaning, Tasks, Users, Branding, and Settings. The 'Cleaning' section is highlighted. The top navigation bar includes tabs for 'Ongoing', 'Finished', and 'Cleaning Guidance'. The 'Finished' tab is selected, showing a list of completed cleaning tasks. Each entry includes the 'Listing Name', 'Confirmed at' date and time, 'Cleaning Staff' details, and an 'Action' button labeled 'View Progress' in yellow on the right. A search bar is located at the top right of the list for filtering entries. The user profile and notification icons are at the top right corner.

View Finished Cleaning

The screenshot displays the 'Cleaning' section of the ELEV8 platform, specifically under the 'Ongoing' tab. It shows a list of ongoing cleaning tasks with columns for 'Listing Name', 'Confirmed at', 'Cleaning Staff', and 'Action'. The listing shown is 'Modern Retreat Just Outside The City', confirmed on '28 Apr 2025 - 10:14AM'. The cleaning staff is listed as 'Cleaning Account (Supervisor)' with the same date and time. On the right, there is a yellow 'View Progress' button for actions related to the task. The left sidebar includes navigation options such as Dashboard, Reservations, Listings, Orders, Stripe Payment, Upsells, Cleaning, Tasks, Users, Branding, and Settings. The top right corner has a search bar, notification icon, help icon, and user account information labeled 'Account Testing'.

Manage Cleaning

The screenshot displays the 'Cleaning Guidance' section of the ELEV8 platform, which is part of the 'Cleaning' feature under 'Extras' in the main menu. The main menu is located on the left side and includes options like Dashboard, Reservations, Listings, Orders, Stripe Payment, Upsells, Tasks, Users, Branding, and Settings. The 'Cleaning' section is highlighted. The top navigation bar shows tabs for 'Ongoing', 'Finished', and 'Cleaning Guidance', with 'Cleaning Guidance' currently selected. Below, there is a 'Guidance' heading with a search bar on the right and a yellow '+ Add Guidance' button next to it. The main content area displays four guidance cards with titles such as 'How to add', 'Manana', 'How to clean sofa', and 'Oooootttt'. Each card has a 'View' button at the bottom and an ellipsis button for more options.

Manage Guidance

Cleanings

The screenshot displays the 'Tasks' section of the ELEV8 platform, showing a list of tasks with details such as Task name, Assignee, Listing, Priority, Date-time report, and Progress. The tasks are organized in a table format with columns for each detail. The Priority column uses color-coded labels (e.g., Medium, High, Low) to indicate urgency. The Progress column includes 'View Progress' buttons for each task, allowing users to check the status. The top right corner features a '+ Create Task' button for adding new tasks. The left sidebar contains navigation options including Dashboard, Reservations, Listings, Orders, Stripe Payment, Upsells, Cleaning, Tasks, Users, Branding, and Settings. The top navigation bar includes tabs for Ongoing, Periodic, and Completed tasks, along with user account options and notifications.

Create Task

Create Periodic Tasks

View Completed Tasks

Tasks

Manage Users

Users

The screenshot displays a section of the ELEV8 application under the 'Role Overview' topic, specifically focusing on the 'Roles' feature. It presents a list of roles with corresponding checkboxes for selection. The roles listed are 'Listing manager', 'Engineering', 'Electrician', 'Housekeeping', 'Gardener', and 'Pool'. Each role has an associated checkbox to the right, allowing users to select or deselect roles as needed.

Role Overview

Roles

Create Payment

Stripe Payment

The screenshot displays the 'Manage Upsells' page in the ELEV8 platform, which is part of the 'Upsells' section accessible from the main navigation menu on the left. The page lists various upsell options with columns for 'Upsell Name', 'Internal Note', 'Listing Assigned', 'Type', and 'Action'. Each row represents an upsell item, such as 'Laundry service', 'Office equipment', and 'Baby', with corresponding details like internal notes and the number of listings assigned. The 'Action' column includes icons for editing and deleting each upsell. At the top right, there is a search bar for filtering upsells and a yellow 'Create Upsell' button for adding new upsells. The user profile is visible in the top right corner, and pagination controls are at the bottom of the list.

Manage Upsells

The screenshot displays the 'Manage Upsells' page of the ELEV8 platform. It features a table listing various upsell options with columns for 'Upsell Name', 'Internal Note', 'Listing Assigned', 'Type', and 'Action'. Each row represents a different upsell, such as 'Laundry service', 'Office equipment', and 'Baby', with corresponding details. The 'Listing Assigned' column shows the number of listings associated with each upsell, displayed as buttons like '2 Listings'. The 'Action' column contains icons for editing and deleting each upsell. At the top right, there is a search bar and a yellow 'Create Upsell' button. The left sidebar includes navigation options like 'Dashboard', 'Reservations', 'Listings', 'Orders', 'Stripe Payment', 'Upsells', 'Cleaning', 'Tasks', 'Users', 'Branding', and 'Settings'. The user profile is visible at the top right corner.

Create Upsell

The screenshot displays a user interface for browsing icon sets on a website. The top section features a search bar labeled 'Search category...' on the left and another search bar labeled 'Search...' on the right, allowing users to filter icons. Below the search bars, a list of icon categories is displayed on the left side, including options like 'Material Symbols', 'Google Material Icons', and 'Material Design Icons', each with a count of available icons. The main area on the right shows a grid of icons under the 'All' category, with a 'Load More' button at the bottom to view additional icons. The page footer provides credit information, stating 'built by @antfu, powered by Iconify', along with the last update date.

Adding Icon

The screenshot displays the 'Manage Upsells' page of the ELEV8 platform, which is part of the 'Upsells' section in the main navigation menu. The page lists various upsell options with columns for 'Upsell Name', 'Internal Note', 'Listing Assigned', and 'Type'. Each row represents a different upsell, such as 'Motorbike Rental', 'Laundry service', and 'Office equipment', with corresponding details. The 'Listing Assigned' column includes buttons indicating the number of listings associated with each upsell. A search bar is located at the top right for filtering upsells. To the right of the search bar, there is a yellow 'Create Upsell' button with a dropdown menu offering options like 'Private chef', 'SPA', and 'Airport transport'. User profile information is visible at the top right corner.

Private Chef Upsell

Spa Upsell

Airport Transport Upsell

The screenshot displays the 'Manage Upsells' page of the ELEV8 platform, which is part of the 'Upsells' section in the main navigation menu. The page lists various upsell options with columns for 'Upsell Name', 'Internal Note', 'Listing Assigned', and 'Type'. Each row represents a different upsell service, such as 'Airport transport', 'In-villa Spa', and 'Private chef', with corresponding details. The 'Listing Assigned' column shows the number of listings associated with each upsell, with a button to view these listings. A search bar is located at the top right for filtering upsells. Next to it, a yellow 'Create Upsell' button allows users to add new upsells, with a dropdown menu offering options like 'Private chef', 'SPA', and 'Activity'. The left sidebar includes navigation links to other sections like 'Dashboard', 'Reservations', 'Listings', and 'Orders'. User information is displayed at the top right corner.

Activity Upsell

Motorbike Upsell

The screenshot displays the 'Manage Upsells' page of the ELEV8 platform, which is designed to enhance hospitality services. The page lists various upsell options such as 'Motorbike Rental', 'Nusa Lembongan Tour', and 'Airport transport', each with columns for 'Upsell Name', 'Internal Note', 'Type', and 'Listing Assigned'. The 'Listing Assigned' column shows the number of listings associated with each upsell, with buttons labeled '0 Listings', '2 Listings', etc. on the right side. A search bar is located at the top right for filtering upsells. A yellow 'Create Upsell' button is positioned above the list, which, when clicked, reveals a dropdown menu with options like 'Private chef', 'SPA', and 'Late check-out'. The left sidebar contains navigation links for 'Dashboard', 'Reservations', 'Listings', 'Orders', 'Stripe Payment', 'Upsells', 'Cleaning', 'Tasks', 'Users', 'Branding', and 'Settings'. The user profile is visible at the top right corner.

Late Check-out Upsell

The screenshot displays the 'Manage Upsells' page of the ELEV8 platform, which is part of the 'Upsells' section in the main navigation menu. The page lists various upsell options with columns for 'Upsell Name', 'Internal Note', and 'Listing Assigned'. Each row represents an upsell item such as 'Late Checkout', 'Motorbike Rental', and 'In-villa Spa', with corresponding internal notes and the number of listings assigned. On the right side of each row, there are icons for editing and deleting the upsell. A search bar is located at the top right for filtering upsells. Next to it, a yellow 'Create Upsell' button is available, which, when clicked, reveals a dropdown menu with options like 'Private chef', 'SPA', and 'Airport transport'. The left sidebar contains navigation links for other sections like Dashboard, Reservations, Listings, Orders, Stripe Payment, and more.

Baby Upsell

Equipment Upsell

The screenshot displays the 'Manage upsells' section of the ELEV8 platform, which is part of the 'Upsells' feature. The interface includes a list of upsell items with columns for 'Upsell Name', 'Internal Note', 'Listing Assigned', and 'Type'. Each row represents an upsell item such as 'Office', 'Baby Equipment', and 'Late Checkout', with corresponding details. The 'Listing Assigned' column shows the number of listings associated with each upsell, indicated by a button labeled '0 Listings' or other numbers. On the right side, there is a 'Create Upsell' button in yellow, located at the top-right corner, which when clicked, reveals a dropdown menu with options like 'Private chef', 'SPA', 'Airport transport', and more. The left sidebar contains navigation links including 'Dashboard', 'Reservations', 'Listings', 'Orders', 'Stripe Payment', 'Upsells', 'Cleaning', 'Tasks', 'Users', 'Branding', and 'Settings'. The user profile is visible at the top-right corner.

Creating Custom Upsells

The screenshot displays the 'Manage upsells' page of the ELEV8 platform, which is part of the 'Upsells' section in the main navigation menu. The page lists various upsell options such as 'Private chef', 'Motorbike Rental', and 'Laundry service', each with columns for 'Internal Note', 'Listing Assigned', and 'Type'. The 'Listing Assigned' column shows the number of listings associated with each upsell, with buttons to view these listings. A search bar is located at the top right for filtering upsells. Next to it, a yellow 'Create Upsell' button is available, which, when clicked, reveals a dropdown menu with options like 'Private chef', 'SPA', and 'Airport transport'. The left sidebar contains navigation links to other sections such as Dashboard, Reservations, Listings, Orders, Stripe Payment, and more. User profile information is displayed at the top right corner.

Upsell Type

Generate Upsell QR Codes

Upsells

Update Branding

Branding

Manage Settings

General Setting

The screenshot displays the 'Edit Profile' section within the 'Settings' feature of the ELEV8 application. On the left, there is a vertical navigation menu with sections such as Dashboard, Reservations, Listings, Orders, Stripe Payment, Upsells, and Extras including Cleaning, Tasks, Users, Branding, and Settings, which is highlighted. The main area shows the 'Edit Profile' page where a user can upload a new profile picture or delete the current one. Below, fields for Name and Email Address are displayed with the current information filled in. There is a 'Change Password' button for updating the password. At the bottom, a yellow 'Save Profile' button is located for saving changes.

Edit Profile

The screenshot displays the 'ELEV8 AI Conversation Settings' page, which allows users to configure how the AI should handle conversations. The 'Defer Behavior' section offers options such as 'Defer to host', 'Defer to team', 'Embody host', 'Share direct contact', and 'Do not respond', each with a brief example. The 'Direct Contact' field allows input of contact information for emergencies. The 'Use Signature' toggle, when enabled, appends a signature to messages. The 'Conversation Closing' section provides options for allowing the AI to close conversations naturally. The 'AI Transparency' section lets users decide if the AI should disclose its nature, with options 'Only if directly asked' and 'Never'. A toggle for 'Stop Responding When Sentiment Turns Negative' is also present. The left sidebar includes navigation links such as Dashboard, Reservations, Listings, Orders, Stripe Payment, Upsells, and more. The top right corner shows account options.

Elev8 AI Conversation Settings

Payout Settings

Support

Settings

The screenshot shows a navigation menu from the ELEV8 platform, specifically focusing on the 'INTEGRATIONS' tab. This tab is part of a horizontal menu that includes options like CALENDAR, RESERVATIONS, and YIELD. When 'INTEGRATIONS' is selected, a dropdown menu appears with options for 'DISTRIBUTION', 'MARKETPLACE', and 'API'. An arrow points to 'MARKETPLACE', indicating it as a point of interest. The 'INTEGRATIONS' tab is located in the top center of the interface.

Guesty

Smoobu

The screenshot displays the 'API' section under 'Apps & Integrations' in the Beds24 platform, accessed via the left sidebar menu. The main area is divided into two sections: 'Invite Codes' and 'Refresh Tokens'. The 'Invite Codes' section allows users to generate new invite codes, with a 'Generate invite code' button prominently located in the center. The 'Refresh Tokens' section lists existing tokens with details such as Device, Created (UTC), Expires (UTC), Scope, Access linked properties, and Whitelist. A search bar is available for filtering entries in both sections. The top navigation bar includes options like Dashboard, Calendar, Bookings, Messages, and Reports, along with a search bar, 'Add Booking', 'Price Check', and 'Support' buttons. A trial days remaining indicator is also visible.

Beds24

PMS Integration Guides

The screenshot displays the ELEV8 platform's Reservations section, highlighting a list of guest reservations. The main menu on the left includes options such as Dashboard, Reservations, Listings, Orders, Stripe Payment, Upsells, Cleaning, Tasks, Users, Branding, and Settings. The Reservations section is divided into tabs: Ongoing, Previous, and Cancelled. The Ongoing tab is active, showing a list of guests with details like name, booking date, stay duration, and status. The status can be 'Unverified' or 'Checked In'. On the right, a detailed view for a selected guest, France Najeeb Hirmiz, is shown. It includes tabs for Guest Information and Verification Documents. The Guest Information tab lists fields such as Reservation ID, Email, Verify Type, Age Group, Bed type, Country of Origin, Nationality, Birth Date, Reason for Travel, Type of ID, ID Number, Mode of Transport, Flight Number, and Estimated Check-in. At the bottom, there is a yellow 'View Guest Guide' button and a copy icon for copying information.

Guset Guides Overview

Guest Guides

The screenshot displays the 'Reservations' section of the ELEV8 platform, which is part of the main navigation menu on the left. The menu includes options like Dashboard, Listings, Orders, Stripe, Upsells, Cleaning, Tasks, Users, and Settings. The 'Reservations' section is highlighted. The main content area shows a list of ongoing reservations with columns for Guest names, Booking dates, Staying at locations with From/To date-time, and Status. Each reservation has a status indicator, either 'Verified' in green or 'Unverified' in red. On the right side, there is a chat interface with conversations between a guest named Brayden and Elev8 AI, discussing booking confirmations and check-in details. The chat includes a text input field at the bottom for typing messages.

The ELEV8 interface displays a reservation management screen with a sidebar on the left and a chat window on the right. The sidebar includes navigation options such as Dashboard, Reservations, Listings, Orders, Upsells, Tasks, Inventories, Users, and Settings. The Reservations section is highlighted, showing tabs for Ongoing, Previous, and Cancelled reservations. The main area lists ongoing reservations with columns for Guest Name, Staying at - From/To date-time, Status, and Stripe Payment. Each reservation entry includes a status indicator (Verified or Check-in) and a payment button. On the right, the chat window titled 'Chat with Us' is open, showing a conversation with a guest named Komang, who has a negative sentiment indicator. The chat includes messages from the front office and the guest, with an option to enable Elev8 AI at the top. A text input field and buttons for generating and sending messages are located at the bottom of the chat window.

Communicate with Guests

Overview

Communicating with Guests

Guest Sentiment Tracking