Add a booking that didn't come through a channel (a phone or walk-in guest, a friend, a repeat guest booking direct), or block dates for maintenance or your own use.
Select the dates
Each day on a listing's row is split in two halves: the right half is that day's check-in, the left half is the next day's check-out.
On the listing's row, press on the right half of the arrival day.
Drag to the left half of the departure day and let go.
Select an Action opens with the dates and times (for example 15 October 2026, 15:00 to 16 October 2026, 10:00) and the number of nights. Adjust the dates here if needed.
Choose New Reservation, Manual Block or Override Settings (see Change prices, restrictions and availability above).
New Reservation
The form has five sections:
Section | What you fill in |
|---|---|
Basic | From and To dates, the property, and the guest's estimated arrival time |
Status and Source | Status (for example Inquiry), Availability (for example Do not block availability), Expiry (hours) for an unpaid inquiry (default 24), Payment Method (for example Payment Link) and Source (for example Direct) |
Contact Details | First and last name and email (required), phone, address, city, zip code and country. Tick Send payment link via WhatsApp or via Email to send the guest the link to pay. |
Rooms & Price | Click Add Room to add rooms and prices; the total shows at the top |
Notes | Optional notes for your team |
Click Create Reservation to save, or Discard to cancel.
Inquiries and availability: an inquiry doesn't block the calendar unless you choose so under Availability. To make blocking the default for every new inquiry, switch on Block availability for new inquiries by default under Settings → General. An unpaid inquiry expires after the hours you set.
Manual Block
Choose Manual Block to close the dates without a guest, for example for repairs or an owner stay. Blocks show in the Manual Block view on the Reservations page.