Work through this in order. Each step builds on the one before. Most clients are fully live within a week.
Day 1: the basics
Fill in Settings → General (company, address, currency).
Set your logo and colours in Marketing → Brand Setting.
Connect your channels or your PMS (see Channels).
Day 2: your properties
Check every property under Property: names, address, check-in and check-out times, photos (see Property).
Fill in Property Informations: details, amenities, house rules, policies. Use Autofill with AI to save time.
Add Fees & Taxes, including tourist tax.
Got many similar listings? Set up one, then copy it with Setup Templates (see Setup Templates).
Day 3: the guest experience
Write the check-in steps with photos, and add the door code with
<keycode>(see Guest Guide).Connect your smart locks (see Smart Flow).
Turn on guest verification, and connect AVS or Feratel if your town requires guest registration (see Settings).
Set up your guest Journeys: booking confirmation, pre-arrival, check-out (see Smart Flow).
Day 4: Elev8 AI and messaging
Connect WhatsApp Business (see Settings).
Teach Elev8 AI your properties: SOPs, documents, schedule, and test it (see Elev8 AI).
Day 5: your team and money
Add your team under Members → Users, with the right roles and listings (see Members).
Set up cleaning per property, and have your cleaners install Elev8 Go (see Operations and Elev8 Go).
Connect Stripe and create your first upsells, like late check-out (see Upsells).
Go live
Make a test booking on one listing and walk through it as a guest: confirmation, Guest Guide, a question to Elev8 AI, check-in, upsell, checkout cleaning.
Fix what felt off, then switch everything on.
Stuck? Use Settings → Contact Support.