A team member can't see a listing, cleaning or task. They need to be assigned to that listing, and their role needs View on that module. Permission changes apply after they sign in again. → Members
Cleanings show as Unassigned. Open Operations → Cleanings → Housekeeping Schedule and pick a cleaner. → Operations
No cleaning was created after a checkout. Check the property's cleaning schedule and the room's Cleaning Settings, and add one with Manual Cleaning meanwhile. → Operations
A cleaning has been "ongoing" for days. The cleaner probably didn't finish it in Elev8 Go. Open View Progress and Contact them. → Operations, Elev8 Go
I'm running out of bookings. See your remaining bookings at the bottom of the left menu. Click Buy More Bookings, or compare plans under Settings → Billing. → Getting Started
I can't find a menu item. Some features depend on your plan or your role. Ask your admin, or contact us.
I forgot my password. Click Forgot Password? on the sign-in page, enter your email, then the code you receive and a new password. → Getting Started