Open Operations → Cleanings. Four tabs:
Tab | What it's for |
|---|---|
Ongoing | Cleanings in progress right now |
Finished | Completed cleanings |
Housekeeping Schedule | Plan the week and assign cleaners |
Guidance | Your library of how-to instructions for cleaners |
Plan and assign: Housekeeping Schedule
The week strip at the top shows how many cleanings fall on each day, and a red Unassigned count when nobody has been given a job yet. Click a day to see its cleanings.
For each cleaning you see the listing, the cleaning type (for example Daily Cleaning), whether a guest checks in that day, the housekeeper in charge, and a High Priority switch.
Assign a cleaner: click Unassigned (or the current name) and pick someone.
Mark it urgent: switch on High Priority, for example when a guest checks in the same day.
Add one by hand: click Manual Cleaning.
Use Filter and Search listings to find a cleaning. The bin removes it.
Tip: check the week every Monday morning. Days with red Unassigned counts are where check-ins go wrong.
Cleaning schedules are set per property and room (see Property).
Follow progress: Ongoing
Each row shows the listing, when the cleaning started and who's doing it. Click View Progress to see:
the cleaner and start time, with Contact to message them on WhatsApp;
every cleaning group and its steps, each with its status (for example In Progress), and whether Guidance is attached.
Your team ticks off the steps in the Elev8 Go app, and you see them update here.
Guidance: show your team how
Guidance cards are short how-tos your cleaners can open on a step, like how to make the sofa bed or where the spare linen is.
Open Guidance and click + Add Guidance.
Add a title, up to 10 photos (JPG or PNG), optional YouTube links, and the instruction.
Click Save Guidance.