The right-hand pane shows the booking behind the conversation:
Guest name, sentiment, stay status (Future, Current, Past), verification status (for example Unverified) and channel.
Check-in and check-out dates and times, number of nights and guests, and the total price.
The listing, and the guest's email and phone number.
ElevAI toggle: switches Elev8 AI on or off for this conversation only. Use it to take over a guest yourself, or to switch the AI back on after it stopped (see Elev8 AI).
Detail (top right): opens the full reservation.
Below that, four tabs:
Tab | Shows |
|---|---|
Summary | Elev8 AI's summary of the conversation and the guest's sentiment |
Tasks | Tasks linked to this guest |
Activity | A timeline of what happened: guest guide sent, messages sent or skipped, check-in, check-out |
Upsell | Extras this guest ordered |