Roles decide what each person can see and do. Elev8 comes with 14 roles:
Area | Roles |
|---|---|
Management | General Manager, Listing Manager, Guest Experience Manager, Quality Manager |
Office | Back Office, Finance/HR |
Housekeeping | Housekeeping, Housekeeping Manager, Laundry |
Maintenance | Engineering, Electrician, Pool, Gardener, IT Team |
A person can have more than one role, for example Housekeeping Manager and Housekeeping.
Change what a role can do
Open User Role and click the role.
Check the description, and click Edit next to Working hours or Working days to change the role's hours and days (for example 10:00–18:00, Mon–Fri).
Under Permissions, choose a tab:
• Dashboard: what they can see and change in the web app.
• Mobile App: what they can do in Elev8 Go.
• Notifications: which alerts they get.For each module (Dashboard, Analytics, Reservations, Cockpit, Operations Calendar, Journey, IoT and Automations, Listing details, Guest Inbox, Costs, Website, Promo Codes, Tasks, Upsells, Orders and more), switch View and Edit on or off.
Click Save. Reset goes back to the default for that role.
Changes apply the next time the person signs in. Ask them to sign out and back in if they need it right away.
Tip: keep financial modules like Costs and Orders off for housekeeping and maintenance roles, and give Edit only to roles that really need it.