I can't edit a reservation. If the guest extended their stay, cancel the extensions first (open the reservation, then Extensions → Manage extensions). The Modify menu shows why editing is blocked.
A new booking isn't showing. Click Sync Reservation on the Reservations page. Still missing? Check that the channel is connected under Channels.
The guest has no door code. No access code set in the reservation's Smart lock section means no code has been created yet. Click Manage codes, and check the room's Smart Lock section (see Property and Smart Flow).
A guest shows as Unverified. They haven't finished guest verification in their Guest Guide yet. Open the reservation's Guests section to see who is verified, and resend the Guest Guide link if needed.
Where do I find the invoice? Open the reservation and click Download invoice at the bottom, or in Charges & extras.