Skip to main content
You are here: Digital Guest Guide

Share the guide with guests

In your messages. Add the Guest Guide link to your booking confirmation and pre-arrival messages in Journeys using a variable(see Smart Flow). Each guest gets the link to their own guide automatically. Elev8 AI also points guests to the guide when they ask about check-in.

From the reservation. Open a reservation and click View Guest Guide to see exactly what that guest sees, or copy the link to send it yourself.

With a QR code in the property. Go to Property, hover over the property, click the QR icon next to its name and click Download QR Code. Print it for the welcome card, the fridge or the back of the door, so guests can find upsells and house rules during their stay.

Tip: send the guide 2–3 days before arrival, and again on the morning of check-in. Guests rarely read it the first time.