Once a guest pays, Elev8 does the follow-up for you based on the upsell type.
Type | What happens automatically when it's paid |
|---|---|
Late Check-out | Moves the check-out time on the reservation and updates the guest's access code |
Early Check-in | Moves the check-in time on the reservation and updates the guest's access code |
Mid-stay Cleaning | Schedules the cleaning and gives the cleaner access |
Vehicle Rental | Creates the rental agreement for the guest |
Airport Transport | Creates and sends the pickup sign |
Pet | Adds the pet to the reservation |
Damage Protection | Sets up protection cover for the stay |
Private Chef, Spa, Activity, Office Equipment, Baby, Miscellaneous | Creates the order and notifies your team. You arrange the service. |
Tip: late check-out and early check-in are the easiest wins. Guests ask for them anyway, and the access code updates on its own, so there's nothing for your team to do.