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Promo Codes

Give guests a reason to book direct: a discount for returning guests, a free upsell for a long stay, or a code for a partner.

Go to Marketing → Promo Codes. At the top you see how many codes are active, how many have expired, and how often codes were used. Filter by channel and status.

Create a promo code

  1. Click Create Code.

  2. Enter a Name (for your team), the Code guests type (for example WELCOMEBACK) and an optional Description.

  3. Choose the Type and value, for example Percentage and 10.

  4. Restrict to property channel:
    • Widget only: for booking widgets on partner sites.
    • Website only: for your Web Studio websites.

  5. Assigned room types (optional): limit the code to some rooms. Leave empty for all properties.

  6. Validity windows:
    • Booking windows: when guests can book with the code, for example during a two-week campaign.
    • Stay windows: which check-in dates it applies to, for example only low season.
    • No window means any time.

  7. Total quota: how many times the code can be used in total. Per-guest limit: how often one guest can use it (0 = unlimited).

  8. Keep Active on, and click Create code.

The list shows each code's discount, channel, validity, redemptions (for example 1 / 100) and status. Switch Active off to pause a code. Inactive codes can't be redeemed.

Tip: combine a booking window with a stay window. Book in January, stay in March or April fills your shoulder season without discounting your peak weeks.