Talk to your team about a property right next to your guest messages, without WhatsApp groups. Guests never see this chat.
In the Inbox, click the people icon next to Conversations at the top left to open Internal. The badge shows how many team messages you haven't read.
Pick a listing from the list on the left (search by name if you have many). The number on a listing counts its unread messages.
Pick a room. Each listing has one room per role on that listing, for example Listing Manager, General Manager, Housekeeping and Housekeeping Manager, plus any other roles you use, such as Laundry or IT Team.
Type in Message <room> and click Send. Use the paperclip to attach a file or photo.
Each room's members are the users who have that role on the listing. The right pane shows the listing, the members with their roles, and the tasks that fall to that role.
Turn a message into a task: right-click a message in a room to raise a task from it.
With no room selected, the right pane shows all members of the listing and the tasks at that listing. To add or remove someone, change their role or listing assignment under Users (see Members).